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| Health Care Management: Organization Design and Behavior | 
 enlarge | Authors: Stephen M. Shortell, Arnold D. Kaluzny
Publisher: Delmar Cengage Learning
Category: Book
List Price: $143.95
Buy New: $74.39
You Save: $69.56 (48%)
New (35) Used (32) from $70.82
Avg. Customer Rating:  3 reviews
Sales Rank: 173601
Media: Hardcover
Edition: 5
Number Of Items: 1
Pages: 592
Shipping Weight (lbs): 2.6
Dimensions (in): 9.5 x 8.2 x 1.1
ISBN: 1418001899
Dewey Decimal Number: 362.1068
EAN: 9781418001896
ASIN: 1418001899
Publication Date: November 28, 2005
Availability: Usually ships in 1-2 business days
Condition: Brand new in excellent condition. Ready to ship. Receive within 4 days. Satisfaction guaranteed. International delivery within 7 days. US edition.
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Product Description
Written by nationally known experts in the field, this text brings a systematic understanding of organizational principles, practices, and insight to the management of health services organizations. While based on state-of-the-art organizational theory and research, the emphasis is on application through Features such as "In the Real World" and "Debate Times" which present actual situations and challenge the reader to provide a solution or a philosophical position. The clinical enterprise model is introduced in this new edition, and is fully developed in chapter 2.
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| Customer Reviews:
 Health Care HLAD 455 October 2, 2007
1 out of 1 found this review helpful
I find the textbook is quite different from the 4th edition. My professor uses notes he created using that edition so it's difficult to follow. Other than that it's okay.
 Buzzwords and Citations January 18, 2007
7 out of 8 found this review helpful
This book was required for my Health Care Management course, but I wish they would find a different text to use.
The authors seemed to take a handful of buzzwords, mix them up with citations from other texts, and then add a few of their own insights for the sake of originality. Here is an excerpt:
"To acheive the organization's targeted strategic outcomes, the manager must create distinctive competencies within the organization by integrating resources, capabilities, and technology."
Although the book is flush with cited material, it seems to provide very little original material, and practically no personal anecdotes from the authors. The book reads as if the authors have practically no experience in the health care management field.
The overabundance of citations, the lack of personal accounts, and the wealth of undefined buzzwords made this book thoroughly boring for me.
 Health Care Management Textbook - Perfect November 9, 2006
0 out of 8 found this review helpful
The book was shipped timely and was in perfect condition.
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