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| Managing by Values: How to Put Your Values into Action for Extraordinary Results | 
 enlarge | Authors: Ken Blanchard, Michael O'connor
Publisher: Berrett-Koehler Publishers
Category: Book
List Price: $17.95
Buy New: $1.44
You Save: $16.51 (92%)
New (32) Used (21) from $1.37
Avg. Customer Rating:  2 reviews
Sales Rank: 339109
Media: Paperback
Edition: 2nd
Number Of Items: 1
Pages: 154
Shipping Weight (lbs): 0.4
Dimensions (in): 8.3 x 5.4 x 0.6
ISBN: 1576752747
Dewey Decimal Number: 658
EAN: 9781576752746
ASIN: 1576752747
Publication Date: October 2003
Availability: Usually ships in 1-2 business days
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Product Description
The Fortune 500 list, defined by size and volume, is the current measure of success in the corporate world. This timely book suggests instead a "Fortunate 500" list, based on the quality of service available to customers and the quality of life accessible to employees. Managing by Values shows how all stakeholders in a company can win based on their commitment to a common purpose and a set of shared values emphasizing stability, continuity, and growth, all in an ethical context. More than a "must read," this book is a "must do" that shows organizations, owners, managers, and employees how to create and apply a plan to ensure they survive - and thrive.
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| Customer Reviews:
Aligning Rewards May 18, 2007
1 out of 3 found this review helpful
One takeaway keyword from Blanchard & O'Connor's book for me is "alignment". The authors provide an excellent illustration of transformational leadership. Take note that this leadership style is not conducive and/or effective for all. For example, the book highlight many examples related to the use of rewards and incentives. They are more than "just posters on the wall" or "overkill" attempts to reward people for a job they are supposed to do. I heartily disagree.
Incentives and motivation need to be aligned with the culture of the company. In some instances, "job well done" or "annual teaching award" certificates may not be appropriate and use financial incentives instead, like annual bonuses. I'm sure many of us have received at least one of these in the past. A "wall of fame" or annual bonuses may do very well in a sales-driven corporate setting....if that is the culture of the workplace. I believe in awarding employees for a job well done, in form of: whether monetary, PTO, promotions, certificates, awards, visible accolades.....whatever is fitting for the workplace culture I am in. They're symbols of extraordinary results similar to....hmm...hanging a framed, doctoral degree on the wall.
I think Blanchard & O'Connor have provided an excellent example of leadership in action.
Beyond Power to Stakeholder-Centered Missions and Values September 24, 2004
8 out of 9 found this review helpful
If you like Ken Blanchard's other books (like The One Minute Manager with Spencer Johnson), this could turn out to be your favorite Blanchard book of all time. This book looks more fundamentally at how people get their business and personal lives out of whack than the other Blanchard books. That usually means putting the pursuit of prosperity ahead of health, happiness, and peaceful relations with others. The book is built on this premise: "It's values that align people, that get them all committed to working for the common good."
On the other hand, if you dislike Blanchard's general approach to business and book-writing, enough said. This one will affect you the same way, and you should skip it.
Most people who think about leadership imagine exercising great power by using moral persuasion and commands to shift an organization into a better direction. Actually, that's harder than turning a supertanker around, and often less useful.
In my experience, and in the views of this book, it works better to find a purpose for the organization that is equally valuable and meaningful to everyone involved (those who work there, customers, suppliers, shareholders, distributors, partners, and the communities you serve). That purpose doesn't come from the CEO, but rather it emerges from conversations with all of the interested parties.
Then, by using that central purpose, and the values to support it, everyone can decide what the right thing to do is in any situation with a minimum of leadership and management from elsewhere. Johnson & Johnson is probably a good example of a company that runs this way. When someone tampered with some Tylenol capsules, the company quickly recalled all Tylenol products as a reflection of its value of providing only helpful, healthful products.
Unlike Ken Blanchard's other books, this one has a lot of process-oriented information about how to go from how you lead today to a mission and value-centered process. I found that very helpful, and the process suggestions seemed sound to me. I have not actually seen a company use the exact process here, but it seems reasonable compared to the examples I have seen in other companies.
As you probably guessed, the book is built around a fable that involves someone (CEO Tom Yeoman of RimCo) having an epiphany that leads to a desire to change his life and improve his company. The epiphany follows his best friend refusing to help start a new business with him, saying, "The trouble with you, Tom, is that you're in a rat race. Remember, even if you win the race, you're still a rat."
Tom meets a change agent (a consultant who specializes in Managing by Values) and several clients of the change agent who share their experiences.
The book goes on to describe how Tom's company implements that advice.
You'll also recognize the familiar summaries, diagrams and short quotes ("The most important thing in life is to decide what's most important.") to emphasize what you have just learned.
This book is also a good reference tool, because it has a lot of detail about how to implement the process.
The main drawback to the reader is that you probably cannot implement this process very well by yourself. You will probably want to hire one of the firms that the coauthors work for if you like the process. Normally, I complain bitterly about this in other business books. I am making an exception here, because my experience has clearly been that an outsider can be essential to establishing personally-meaningful missions, values by consensus, and creating the adjustments needed to live by those values.
The actual content in the book is probably five times greater than in a typical Ken Blanchard book, so you'll definitely get your money's worth.
Live long and prosper by your values!
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