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| The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance | 
 enlarge | Authors: Peter S. Pande Et Al, Robert P. Neuman, Roland R. Cavanagh
Publisher: McGraw-Hill
Category: Book
List Price: $32.95
Buy Used: $1.65
You Save: $31.30 (95%)
New (46) Used (71) Collectible (1) from $1.65
Avg. Customer Rating:  28 reviews
Sales Rank: 58614
Media: Hardcover
Edition: 1
Number Of Items: 1
Pages: 448
Shipping Weight (lbs): 1.8
Dimensions (in): 9 x 6.1 x 1.6
ISBN: 0071358064
Dewey Decimal Number: 658.562
UPC: 639785317005
EAN: 9780071358064
ASIN: 0071358064
Publication Date: April 27, 2000
Availability: Usually ships in 1-2 business days
Condition: A nice ex-library copy. Gently used. Pages and cover contain a few library markings. Dustjacket has wear and tearing and mylar covering. Binding solid but no longer tight. Softly worn around corners and edges. Cover and pages are worn with light creasing.
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| Editorial Reviews:
Amazon.com
Six Sigma is a data-driven management system with near-perfect-performance objectives that has been employed to acclaim at leading corporations like General Electric. Its name is derived from the eye-catching statistical target of operating with no more than 3.4 defects per one million chances, but Peter Pande, Robert Neuman, and Roland Cavanagh--associates in a firm providing Six Sigma implementation, training, and management services--contend its principles can be applied in businesses of all types to routinely reduce costs, improve productivity, increase market share, and achieve other positive results. The Six Sigma Way is their comprehensive self-help guide to adapting and using the system under various conditions. Its first two parts cover fundamentals and provide specific suggestions for aligning the process with individual needs and goals. (These include sections on balancing potential costs and benefits, clarifying objectives, and defining time frames.) The final part, which accounts for more than half the book, focuses on implementation through a detailed yet flexible five-step "road map" tied to a company's core processes, key customers, current performance, "high-potential improvement opportunities," and future practices. While the procedure is quite complex, diligent managers should be able to bring at least basic components to their organization with the tools and techniques provided. --Howard Rothman
Book Description
Six Sigma is a system for improving the quality of organizational processes. It was originally developed at Motorola in the 1980's and has become one of the most widely discussed and reported trends in business over the past two years, thanks largely to the phenomenal successes of the Six Sigma program at one of the world's most successful companies, GE. GE CEO Jack Welch, has been preaching about and implementing the Six Sigma philosophy throughout GE, and credits the program with millions of dollars in annual cost savings and product quality improvements.
Download Description
Six Sigma -- the organizational quality system made famous by GE's legendary Jack Welch -- has set new standards for process improvement. The Six Sigma Way is the first book to provide basic, non-technical information on understanding and implementing Six Sigma. Eye-opening success stories show how companies including GE, Motorola, Allied Signal, and others have used Six Sigma to produce millions in cost-savings and quality improvements. Written to give managers a basic overview of what Six Sigma is and how to implement it, The Six Sigma Way covers the application of Six Sigma across all industries.
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| Customer Reviews: Read 23 more reviews...
 Senior Leadership Team meeting goer July 9, 2008
look how great i am.....i am a member of the senior leadership team which means i just go to meetings all day and really dont do any work....i just blowhard at work all day like i am blowing hard reviewing this book
 Dont waste your time with this book! December 31, 2007
1 out of 1 found this review helpful
This book will tell you that six sigma is an excellent quality improvement program, (You probably heard this already) yet authors won't equip reader with the tools that six sigma offers. I read this book twice with a strong desire to understand the principles of the six sigma, but after reading it cover to cover twice I got nowhere.
I like to read, and through the years I read a lot of books, but consider this to be the worst business book I read so far! Jack Welch, in his book Winning (which I strongly recommend) dedicates one short chapter to Six sigma, and it covers everything you will learn from this book. This book offers no substance what's so ever!!
 Horridly boring. September 12, 2007
1 out of 1 found this review helpful
More power to you if you can get something worthwile from this book. I bought the book on CD, and it was easily the most forgettable experience I've had in a while. The information is presented from a 30,000 mile view. So "big picture" oriented that it's useless to try and consider the action behind the concepts presented.
If you're looking for a way to appear to have read something complicated and high level about Six Sigma. you found your source. If you want real, usable information, look elsewhere.
 Excellent Book September 7, 2007
No Joke. A serious six-sigma book written in most elegant form. I like the part where the Authors provide insights into "Sir Pork" - a really good way to put serious stuffs into readable form. Ignore the stars. It could have been 6 :).
A Six Sigma Primer February 25, 2007
3 out of 3 found this review helpful
If you're looking to learn about Six Sigma, this is the book to start with. It provides a good overview and quickly dispels the common myths (e.g. Six sigma is for manufacturing companies alone). It helps the reader to determine if Six Sigma is right for his/her organization, and provides clear steps demonstrating how to implement the six sigma roadmaps. It doesn't get too heavy into the advanced statistics, although there is a chapter that explains some of the tools and how they are used. Bottom line: While the reader may still need some assistance (from a trained Black Belt), this book provides the tools necessary to complete a six sigma project. I've read a few books on the topic and this was the most comprehensive - the best of the lot.
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