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| Cisco IP Communications Express: CallManager Express with Cisco Unity Express (Networking Technology) | 
 enlarge | Authors: Danelle Au, Baldwin Choi, Rajesh Haridas, Christina Hattingh, Ravi Koulagi, Mike Tasker, Lillian Xia
Publisher: Cisco Press
Category: Book
List Price: $80.00
Buy New: $55.99
You Save: $24.01 (30%)
New (32) Used (10) from $47.99
Avg. Customer Rating:  8 reviews
Sales Rank: 156072
Media: Hardcover
Number Of Items: 1
Pages: 936
Shipping Weight (lbs): 3.7
Dimensions (in): 9.3 x 7.5 x 2.4
ISBN: 158705180X
Dewey Decimal Number: 004.6
EAN: 9781587051807
ASIN: 158705180X
Publication Date: May 21, 2005
Availability: Usually ships in 1-2 business days
Condition: Brand new. Ships next business day. Outstanding customer service and unconditional return policy.
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| Customer Reviews:
| Showing reviews 6-8 of 8 | | « PREV | | |
Great! July 10, 2005
0 out of 1 found this review helpful
If you use CallManager Express with Cisco Unity Express this book will be a godsend for you.
A must for the network engineer! May 31, 2005
Over the past several years, Cisco's has been providing unparallelled VoIP solutions to the enterprise with their IP telephony product lines, including Cisco CallManager and Cisco Unity, and changing the way we communicate forever. Initially, these VoIP solutions were only within the reach of the enterprise customer with the money and resources to deploy these systems. With the new IPC Express platform, Cisco is changing that, and enabling the small and medium businesses to also benefit from the advantages of a VoIP system, at a much lower cost than was formerly attainable. This convergence of voice and data technologies has already proven very beneficial in the enterprise, now the small and medium sized businesses can also reap those same benefits and advantages, while staying within their budget. Cisco IP Communications Express: CallManager Express with Cisco Unity Express, a recent addition to the Cisco Press library, is the definitive guide to design and deployment of these solutions. The authors have gone the distance with this book in providing insight into the design and deployment considerations of these systems. For the network engineer, and business associate alike, this guide will prove valuable in the decision to implement VoIP solutions using the Cisco IPC Express platforms.
From the beginning, VoIP technology, with a focus on the small to medium business, is discussed. While other books cover material geared towards the enterprise user, this book does an excellent job focusing on the target audience, the small and medium business. Mini case-studies are presented throughout the book with examples appropriate for the small and medium business architecture. The authors provide very detailed examples of typical configuration tasks, and even walk you through a mock-deployment. Detailed configuration processes for both CallManager Express and Unity Express will certainly prove invaluable to the network engineer deploying this solution. Detailed call routing configuration is explained, with an emphasis on dial-peer configuration. With the level of detail the authors have provided in these configuration tasks, nobody should be left in the dark. Integration applications with both H.323 and SIP protocols are explained in detail. This functionality adds value to this system in almost any environment, H.323 or SIP. A detailed explanation of troubleshooting processes will guide you through resolving many of the system issues which you may encounter as part of your Cisco IPC Express system deployment.
The authors have done a wonderful job with this book in preparing the reader to successfully deploy an IPC Express system. I would highly recommend this book to anybody designing, installing, or even just considering an IPC Express system. This book is a must-have addition to any engineers library.
Everything You Need to Know May 25, 2005
0 out of 2 found this review helpful
Cisco has done a marvelous job in defining and implementing just what is possible in converged voice and data systems. From being just a dream a few years ago, now the hardware and software is available to make the dream come true. It's not quite to the point of where you think of Cisco as you phone company, but it's getting there.
This book concentrates on the lower end of the Cisco equipment, for small stand alone or corporate branch offices. It is aimed at the small business owner, the manager in the big organization responsible for remote communications, and to the reseller interested in expanding his offerings to his business customers.
There are a lot of different Cisco hardware products in a range from very small to bigger systems. The first part of the book talks about these various products, including both the switch and the telephones themselves.
Most of the book, however is on how to use the software that makes it all work. This software is Windows based, and for the most part can be administered from a remote terminal. Because it is so powerful and capable of so many things, there are a lot of screens to work with. As you would expect, there is also a good bit of background theory and troubleshooting information. Basically everything you need to know about ordering, setting up and operating a system.
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